
Privacy Policy & Terms and Conditions
Effective Date: 6/15/18
At Prestige Hardscape & Construction ("we," "our," or "us"), your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (www.prestigehardscapeandconstruction.com), interact with our services, or opt into our SMS communications. By using our website or services, you agree to the practices outlined in this policy.
Policy
1. Information We Collect
1.1 Personal Information:
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Name
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Email address
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Phone number
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Mailing address
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Information provided through forms (e.g., consultation requests, SMS opt-ins)
1.2 Non-Personal Information:
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Browser type and version
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IP address
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Device type
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Cookies and usage data
1.3 SMS-Specific Information:
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Phone number used for SMS communications
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SMS opt-in consent
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Message history (for support and compliance purposes)
1.4 Payment Information:
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Details necessary for transactions, processed securely by third-party providers. We do not store full credit/debit card information.
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2. How We Use Your Information
We use your information to:
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Provide and improve our services
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Respond to inquiries and project requests
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Process payments and manage projects
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Send SMS updates, promotions, and reminders (with your explicit consent)
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Ensure compliance with SMS regulations
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Communicate important updates
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3. SMS Communications & Privacy
3.1 Consent to Receive SMS Messages:
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By opting into SMS communications, you consent to receive recurring messages about updates, promotions, and services.
3.2 How to Opt Out:
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You can unsubscribe from SMS communications at any time by replying STOP to any message. This action will prevent further messages.
3.3 Assistance and Help:
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For support, reply HELP to any message, or contact us directly via:
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Phone: 404-682-5476
3.4 Message Frequency:
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You will receive up to 4 messages per month unless otherwise specified.
3.5 Message and Data Rates:
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Standard message and data rates may apply based on your mobile carrier plan.
3.6 Prestige hardscape and construction may disclose Personal Data and other information as follows:
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Third Parties that Help Provide the Messaging Service: We will not share your opt-in to an SMS short code campaign with a third party for purposes unrelated to supporting you in connection with that campaign. We may share your Personal Data with third parties that help us provide the messaging service, including, but not limited to, platform providers, phone companies, and other vendors who assist us in the delivery of text messages.
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Additional Disclosures: Affiliates: We may disclose the Personal Data to our affiliates or subsidiaries; however, if we do so, their use and disclosure of your Personal Data will be subject to this Policy. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
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4. Sharing Your Information
We do not sell your personal information. We may share data with:
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Service Providers: Trusted third parties (e.g., SMS platforms, payment processors) to deliver our services.
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Legal Authorities: To comply with laws or protect our legal rights.
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Business Transitions: In the event of a merger, sale, or acquisition.
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5. Cookies and Tracking
Cookies enhance your experience on our website. They help us:
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Understand how visitors use the site
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Provide tailored content
You can disable cookies in your browser settings, but doing so may affect site functionality.
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6. Your Rights
You have the right to:
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Access and update your information
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Opt out of SMS communications and marketing emails
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Request data deletion (subject to legal obligations)
To exercise these rights, contact us at office@prestigehardscapeandconstruction.com.
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7. Data Security
We implement robust security measures to protect your personal information. However, no system is completely secure. If you suspect a data breach, notify us immediately.
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8. Links to Third-Party Sites
Our website may link to external sites. We are not responsible for the privacy practices of these third-party websites. Review their policies before sharing information.
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9. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect information from children. If we discover such data, we will delete it promptly.
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10. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in practices or regulations. The "Effective Date" at the top indicates when the last update was made. Continued use of our services signifies acceptance of the revised policy.
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11. Contact Us
If you have questions about this Privacy Policy or our data practices, reach out to us:
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Phone: 404-682-5476
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Address: [Insert Mailing Address]
By using our website or subscribing to SMS communications, you consent to the terms outlined in this Privacy Policy.
Terms and Conditions
Effective Date: 6/15/23
Welcome to Prestige Hardscape & Construction ("we," "our," or "us"). By using our website (www.prestigehardscapeandconstruction.com) or engaging with our services, you agree to the following terms and conditions. Please read them carefully before proceeding.
1. Acceptance of Terms
By accessing or using our website or services, you agree to comply with these Terms and Conditions. If you do not agree, please refrain from using our website or services.
2. Services Provided
We specialize in outdoor living renovations, including:
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Decks
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Patios
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Covered porches and patios
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Pools
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Retaining walls
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Erosion control
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Landscaping
Specific project details, timelines, and costs will be outlined in written agreements between you and Prestige Hardscape & Construction.
3. Use of Website
3.1 Permitted Use:
You may use our website for personal, non-commercial purposes to learn about our services or contact us.
3.2 Prohibited Use:
You agree not to:
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Use the website for illegal activities.
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Attempt to gain unauthorized access to any part of the website.
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Disrupt or interfere with the website's functionality.
4. SMS Communications
4.1 Consent to Receive Messages:
By opting into SMS communications, you consent to receive recurring messages about updates, promotions, and services. Standard message and data rates may apply.
4.2 Opt-Out:
You can unsubscribe from SMS communications at any time by replying STOP. For assistance, reply HELP or contact us directly.
4.3 Message Frequency:
You will receive up to 4 messages per month unless otherwise specified.
5. Payment Terms
5.1 Estimates and Agreements:
All project costs will be detailed in written estimates and agreements prior to commencing work.
5.2 Payment Methods:
We accept payments via [insert payment methods]. Full or partial payments must be made as specified in your agreement.
5.3 Late Payments:
Failure to make payments on time may result in project delays or additional fees.
6. Intellectual Property
All content on our website, including text, images, and logos, is the intellectual property of Prestige Hardscape & Construction. Unauthorized use, reproduction, or distribution of this content is prohibited.
7. Limitation of Liability
We strive to deliver high-quality services, but we are not liable for:
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Delays caused by unforeseen circumstances (e.g., weather, supplier issues).
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Damages resulting from unauthorized modifications to completed work.
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Indirect, incidental, or consequential damages arising from the use of our website or services.
8. Warranties
8.1 Workmanship Guarantee:
We guarantee the quality of our workmanship as outlined in your project agreement.
8.2 Limitations:
Warranties do not cover damage caused by:
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Normal wear and tear
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Neglect or misuse
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Acts of nature (e.g., floods, storms)
9. Cancellation and Refund Policy
9.1 Project Cancellations:
Cancellation terms will be outlined in your agreement. Refunds, if applicable, will be processed based on the stage of the project.
9.2 Website Purchases:
If applicable, refunds for purchases made via our website will follow the return policy stated at the time of purchase.
10. Privacy Policy
Your use of our website and services is subject to our Privacy Policy, which outlines how we collect, use, and protect your information.
11. Governing Law
These Terms and Conditions are governed by the laws of [insert jurisdiction]. Any disputes will be resolved in the courts of this jurisdiction.
12. Changes to Terms and Conditions
We may update these Terms and Conditions from time to time. The "Effective Date" at the top will indicate when the last changes were made. Continued use of our website or services signifies your acceptance of the revised terms.
13. Contact Us
If you have questions or concerns about these Terms and Conditions, please contact us:
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Phone: 404-682-5476
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Address: [Insert Mailing Address]
By using our website or engaging with our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.